Frequently Asked Questions
1) What currency pairs can I trade and what spreads do you offer via GNI touch® Forex?
2) What is the minimum account opening size?
3) How easily can I open an account?
4) What happens if I lose my Internet connection at home or my PC is experiencing problems?
5) Can I easily transfer funds to and from my account?
6) Can I be sure that my funds are deposited with a secure company?
1) What currency pairs can I trade and what spreads do you offer via GNI touch® Forex?
GNI touch® Forex provides access to 20 of the leading spot currency pairs as listed
here.
Spreads are from 2 pips in EUR/USD and 2-3 pips in the other majors. Prices are not fixed, as we take streaming quotes
from several liquidity providers and always present the best bid or offer plus a minimal spread. No commissions or software
charges are payable.
2) What is the minimum account opening size?
The minimum account opening deposit for an individual client is $10,000 or the currency equivalent. However, large
professional/institutional clients looking to benefit from discounted intraday margins are required to deposit $20,000 or
the currency equivalent.
3) How easily can I open an account?
Accounts can be opened online via the GNI touch® website. Clients are required to provide original supporting documentation,
which is listed on the website, when returning their completed and signed account opening forms. Alternatively, you can
contact the GNI touch® Forex sales team and speak with an account executive who will advise you of the best trading
solution and commission structure available.
4) What happens if I lose my Internet connection at home or my PC is experiencing
problems?
GNI touch® provides 24-hour trade support. This desk should be contacted in the first instance, as they are able to confirm
the status or your account, check your current position and cancel any orders if necessary. Once that contact has been
made, you can then speak with the Telephone Dealing desk and place orders should you wish to do so. If you continue to
experience problems we also have a dedicated IT support team to assist you.
5) Can I easily transfer funds to and from my account?
Clients can indeed easily transfer funds to and from their GNI touch® account. When remitting funds, please remember
to use the correct bank details and account reference so that it is easily recognisable upon arrival. Should clients wish to
withdraw funds from their trading account they must make the request in writing. Payments can only be made to accounts
that are recognised and authorised at MF Global.
6) Can I be sure that my funds are deposited with a secure company?
GNI touch® is a trading name of MF Global UK Ltd., which is authorised and regulated by the Financial Services Authority.
Registered in England No. 1600658. Debt ratings of Moody’s A3, S&P BBB+ and Fitch BBB+ continue to be a significant
benefit to existing and prospective clients. GNI touch® clients take comfort in the fact that their money is placed with an
extremely robust company that pursues a policy of strict client monitoring and risk control.
GNI touch® — A trading name of MF Global UK Ltd.
Please note that throughout the website where you see the reference to “MF Global” – this reference will include both current and previous entities: MF Global Limited, MF Global UK Limited, Man Financial Limited and GNI Limited. MF Global Limited is the parent company of MF Global UK Limited.
GNI touch® is a trading name of MF Global UK Limited and is authorised and regulated by the Financial Services Authority. All reasonable steps have been taken to ensure that all of this information is correct, we do not offer any warranty as to the accuracy or completeness of such information. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and if in doubt you should seek independent advice. Telephone calls and e-mails to and from MF Global UK Limited / GNI touch® maybe recorded and / or monitored for regulatory and training purposes. Registered Office : Sugar Quay , Lower Thames Street, London, EC3R 6DU Registered in England No. 1600658